Does workplace pro plan allow alternative hosts for meetings

[Tina66]

Sorry for the basic question, I've been searching on zoom for an hour and can't find the answer. We need a package to include co-host or alternative host and wondering if the workplace pro covers this as it's a lot cheaper than the webinar package. We don't need all the fancy stuff in the webinar package and up to 100 participants would be more than adequate. Thanks.

[colegs · Accepted solution]

@Tina66 - Yes, but in order to use alternative hosts, both users have to be licensed an in the same account. 

[Tina66]

Many thanks

[Chany21]

How do you license a user in the same account? I have added their email and it will not go through. Can you help with this? 

[colegs]

Are you not sure how to add a user to your account, or how to license someone?  To add the user, you would need to be able to go to the User Management menu, click 'Add User' and enter their email address.  This will send them an email that they need to accept. 

To license them, first you need to have enough licenses.  If you do not, you can purchase a license by going to https://zoom.us/billing/contactus and requesting additional licenses on your account.  Once you have them, in the User Management screen, you would click on the Edit button next to the user you want to assign a license and change their profile to 'Licensed'.

[ccidiomas]

i have the same question, i decided to get the zoom workplace plan because it says you can have up to 9 users but when i try to add more than 1 user it doesn´t allow me or i can only add them on a basic plan

[colegs]

@ccidiomas - did you purchase additional licenses?  You can have up to 9 licensed users, but you have to purchase an additional license for each of them.  It is not a shared license plan.

[NSVN]

I have the same problem. I've paid for additional licenses, added the users, and the person still was unable to start a meeting.