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Does intel core ultra 7 165U support Zoom virtual background?

UC_at_LPCH
Newcomer
Newcomer

I have desktop Windows with intel core ultra 7 165U and Windows 11 Pro. I got "Your device does not support Virtual Backgrounds" error when I try to select a virtual background. Looks intel core ultra 7 165U is not on Zoom Virtual Background system requirements list, but it is more powerful and newer. Does anyone know why it does not support virtual background?

Thanks a lot!

1 REPLY 1

VirgilZoom
Newcomer
Newcomer

I'm also having that same "Your device does not support Virtual Backgrounds" on my new laptop with a Intel Core Ultra 7 155U processor.