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Distorted audio on recordings

PickerDad
Explorer
Explorer

When I make a live music recording in a Zoom meeting, the audio is severely distorted, with what I can only describe as a "whooshing" effect.  I have a good quality feed into my Windows PC front or rear panel microphone input.  The problem occurs even on a Zoom "meeting" when I'm not connected to anyone, just making a local recording.   So it has to be something in my PC.  I've tried various settings in my music source, but there is very little change in the recording.  It is still unusable.

 

Does anyone recognize this problem?  Better yet, is there some sort of document or user group that can show me recommended audio setup for a Windows 10 PC?  I am using the free Zoom software, but I would be willing to subscribe if necessary to solve this problem.

 

2 REPLIES 2

weichselbaum
Newcomer
Newcomer

I've got the same issue. I think it's an issue with Zoom.

Sadly, Zoom "support" is practically non-existent.

 

Just need to figure out how to record locally with OBS to get useful recordings (that include the computer audio at the time of the recording).

I am a paid user, this problem is still there, it seems.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello there! 

I'm sorry for the inconvenience.

You can check out this article on configuring your audio for music.

Let us know if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?