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drduncan
Newcomer
Newcomer

‎2022-02-15 03:31 PM

I read about virtual backgrounds. In the page I read first, it said I can use a virtual background instead of a static image. The virtual background isn't working because all I see is my background and not myself. Can I instead get Zoom to use a picture on my computer? If so, how do I do that? I can only see how to add a virtual background.  Or, why can I see only the virtual background and not myself via my camera? I really want to mask what is behind me. Thanks.

 

Duncan

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2022-10-27 10:40 AM

Hi @drduncan! Welcome to the Zoom Community. I just realized you didn't receive a reply to your post. Are you still having this issue? If so, please check out the following knowledge base article and let me know if that helps: https://support.zoom.us/hc/en-us/articles/210707503-Changing-your-Virtual-Background-image

 

Carla,
Zoom Community Team

Please click Accept as Solution if you found this reply helpful. Thank you!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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