Get work done more efficiently with Zoom AI Companion. The AI Companion Onboarding Center is now live!
Learn moreEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2022-08-30 11:41 AM
I started using the dual monitors option, using a TV as the second monitor (showing the participants in gallery view) and my laptop (showing the shared screen).
I add twice an issue regarding the sound of the shared document, and since I was in the middle of a meeting I decided to stop the dual monitor and stay with my laptop only.
When I disconnected the second monitor, I had the following problem: it seemed like both "screens" were on the laptop - the gallery view of the participants and the shared screen. Therefore, on the shared screen, I couldn't see the participants like in a regular meeting (there are only 5 participants).
Is it possible to fix the problem without ending the meeting and starting a new one?
Thanks
2022-09-01 03:48 PM
The option under Zoom General Settings for "Use Dual Monitors" is still selected. If you're on a Mac you can make this change even while in a meeting and it will change, if you're on a Windows machine you'll need to leave the meeting and come back in order to see the change take effect.