cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Disconnecting dual monitors / issue with gallery view

DelphineW
Newcomer
Newcomer

I started using the dual monitors option, using a TV as the second monitor (showing the participants in gallery view) and my laptop (showing the shared screen).

I add twice an issue regarding the sound of the shared document, and since I was in the middle of a meeting I decided to stop the dual monitor and stay with my laptop only.

When I disconnected the second monitor, I had the following problem: it seemed like both "screens" were on the laptop - the gallery view of the participants and the shared screen. Therefore, on the shared screen, I couldn't see the participants like in a regular meeting (there are only 5 participants).

Is it possible to fix the problem without ending the meeting and starting a new one?

Thanks

1 REPLY 1

The option under Zoom General Settings for "Use Dual Monitors" is still selected. If you're on a Mac you can make this change even while in a meeting and it will change, if you're on a Windows machine you'll need to leave the meeting and come back in order to see the change take effect.

Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen