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Disconnect button on Logitech Group Conference system doesn't end nor leave Zoom meeting

ali777
Newcomer
Newcomer

‎2024-01-18 04:40 PM

Hi,

 

I have Zoom rooms installed on a Windows 10 machine with a Logitech Group Conference system connected to it. One of the buttons on the  Logitech Group Conference system is a "disconnect call" button, but unfortunately it doesn't do anything during a Zoom meeting.  I can however control the Logitech camera from the web based Zoom rooms controller which means that Zoom and the Logitech Group Conference system can actually see each other.

 

I tried to look in the every "settings" tab or window I could find, on the zoom web interface and the zoom rooms machine, but I couldn't find anything related to the disconnect button.

 

Does anyone now what the issue might be? Or how I can fix it?

 

Thank you.

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