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Disabling participants from downloading recordings

terrim
Newcomer
Newcomer

‎2023-04-30 06:46 PM

Hello, I've disable the "allow viewers to download video", however, when sharing my video, it is still able to be downloaded. Any help is appreciated.

 

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4 REPLIES 4

yogijosie
Newcomer
Newcomer

‎2023-05-05 09:09 AM

Same problem. Did you figure anything out with this?

 

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terrim
Newcomer
Newcomer

‎2023-05-05 09:26 AM

Not yet. Still working with Zoom support. On my own tested the link on an email completely separate from any of mine and the download button was NOT there.

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yogijosie
Newcomer
Newcomer
In response to terrim

‎2023-05-05 09:29 AM

I think I figured it out. Account Management >> Account Settings >> scroll down and it says CLoud Recording Downloads. Turn that off.

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terrim
Newcomer
Newcomer
In response to yogijosie

‎2023-05-05 10:59 AM

Yes. I did that. However, when I test it, I can still download. I had to send the link to a completely outside email in order to "confirm" the link could not be downloaded. 

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