Disable Passcode for Meetings

Forum|Forum|2 years ago
August 11, 2023
3 replies
0 views

Hi. The toggle is locked in my security settings when I go to disable passcodes for meetings. I am the admin.

Are meeting passcodes a required setting for Basic accounts?

Creating & Scheduling

crissyd

Employee

@nozoomsupport Hello! This is not a required setting for Basic accounts but Zoom is Requiring meetings to have at least one security option.

To unlock the meeting passcode, please login to the web portal (account onwer / admin) > Account Management > Account Settings > Meeting > Security > Review the meeting passcode settings.

R

Roddy

Newcomer

Is it possible for you or some other Zoom employee to please reply to our situation since what you advised does not work? This has been happening for several months now with no official reply or fix. The same situation has been posted by many other Zoom users with Basic accounts throughout this forum with no resolution. We all keep receiving the same response with the same steps that are not even possible for us since the option is grayed out no matter what we do.

An official reply and fix, if there is one, will be greatly appreciated.

R

Rasheek_Ahammed

Newcomer

Facing the same problem

N

nothanks2

Newcomer

Same problem here still. I was previously on a paid account and now on a free account. I can't even make myself an admin, I am listed as owner and the only user in my account, and my understanding is you have to be an admin to disable the passcode.

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