Delete a string of chats from one user

Forum|Forum|1 year ago
July 15, 2024
2 replies
0 views

We were just zoom-bombed by someone who posted a string of offensive sayings in the chat. They were all identical and appeared quickly before I could remove and report the user. I then deleted his chats one by one. Is there a way that I could have deleted his entire string of chats at once?

Meeting Features

Best answer by Ray_Harwood

Welcome to the Zoom Community, @frodojrr.

I'd encourage you to gather as much information as you can and submit a report to the Zoom Trust & Safety team at https://zoom.us/trust-form.

See this Zoom Support article for additional information, especially the "How to report participants for a past meeting or webinar" section:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067474

As you may have already discovered, there is a way for a Host/Co-Host to delete individual chat messages if the option is enabled for your account, but there is currently no way to remove all chat messages from an individual.

To enable the delete chat feature, see this Zoom Support article:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058421

Ray_HarwoodAnswer

Community Super Champion | Customer

Welcome to the Zoom Community, @frodojrr.

I'd encourage you to gather as much information as you can and submit a report to the Zoom Trust & Safety team at https://zoom.us/trust-form.

See this Zoom Support article for additional information, especially the "How to report participants for a past meeting or webinar" section:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067474

As you may have already discovered, there is a way for a Host/Co-Host to delete individual chat messages if the option is enabled for your account, but there is currently no way to remove all chat messages from an individual.

To enable the delete chat feature, see this Zoom Support article:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058421

F

frodojrrAuthor

Newcomer

I request that Zoom consider adding the ability to delete a string of Chat messages from a single at once. Our issue was a Zoom-bomber came to our session and posted a long string of profane, abusive, and offensive messages very quickly. If a user can post that quickly, we should be able to delete all offensive posts quickly.

As it stood, our online community had to see these abusive posts for several minutes while I deleted them one-by-one. This favors the abusers. Please consider. Our account which we use regularly is a paid account. I can provide the account information with Zoom privately.

Thank you.

G

Goldie6175

Newcomer

Yes, this needs to be done. There were hundreds of them, and there was no way I could delete them all. How hard would it be to right-click on a user and "delete all chats"? We have the technology!

Getting Started

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded