Dead pixel after share screen | Community
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J
Newcomer
Julianna00
Newcomer
January 14, 2022
Question

Dead pixel after share screen

  • January 14, 2022
  • 3 replies
  • 0 views

I'm a licensed user of Zoom, but everytime I need to share my screen, I face 3 problems:

 

01) It takes too long to share

02) the computer starts running very slow

03) Dead pixel

 

When others share the screen with me, they don't have any problem, even if I opened the room. I think it could be something with my Windows or Nvidia settings, but  don't have these problems using Teams or Google meet.

      3 replies

      T
      Newcomer
      tel
      Newcomer
      February 12, 2022

      have you found solution ? I have the same problem here 

      R
      Community Manager
      rn-zm
      Community Manager
      March 4, 2022

      Hey @Julianna00 and @tel, interesting, have you looked into Task manager to see the usage of the applications open? Have you tried updating your Zoom client? Or uninstalled and reinstalled?

      J
      Newcomer
      Julianna00Author
      Newcomer
      March 4, 2022

      Seriously? More than a month to write this kind of answer? Of course I updated, uninstalled and reinstalled. 

       

      I’ll give Zoom just one more try. If nothing happens in a month and nobody helps me, I’ll just quit my premium account and move to Teams or Meet.

      T
      Newcomer
      tel
      Newcomer
      March 4, 2022

      I did all . Reinstaled and everything . The only solution it was change my screen resolution to 1280 X 720

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