Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.
Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!
2025-01-15 08:33 PM
Hi everyone,
I'm Darshan Hiranandani, experiencing an issue where, when I join a Zoom meeting, I can't see any participants (including myself). All participants, including myself, appear as black boxes, even though my video is turned on. This problem occurs from the moment I join the meeting.
I’ve gone through all the settings on my end and made sure everything is up to date, but the issue persists. Interestingly, when I host a meeting, I don’t face this issue.
I’ve read that this might be related to screen sharing, but I can’t even see the screen share or the participants during the meeting, which happens regardless of screen sharing being on.
Has anyone else faced this issue? Any suggestions on what could be causing this, or how to fix it?
Thanks in advance for any help!
Regards
Darshan Hiranandani