Custom Streaming locked by Admin

Community

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

I have a Zoom One Pro Account and I am the owner. I went to configure the custom streaming and the option is greyed out and says "locked by Admin" - I am the only owner and admin, and there is no option to add myself to the role of admin or unlock the option. I have wasted hours, gone through all of the help docs and none provide the solution of how to make myself an admin and unlock permission for custom streaming ( I had streaming permission before the change in FB API) Can anyone help?

0 REPLIES 0

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!