cancel
Showing results for 
Search instead for 
Did you mean: 

Crashing white converting recorded video

meostudiovn
Newcomer
Newcomer

Dear Zoom team,

 

My video converting from my local dish got crashing and could not finish. This have been the third in this month. I do education via Zoom and these are the records for my class. My Zoom Recording Files are still there but could not do anything. Any solutions, please help.

 

Thank you a lots,

3 REPLIES 3

kshertz
Newcomer
Newcomer

I have the same problem. My file gets to 34% converted and crashes. This is the second meeting I've had recently where this happens. I'm a licensed user.

Yes, this happens more and more. I just got again yesterday, forth in month. So now I have to use another recording app at once for B-plan. I googled the resolutions but not help much.

jerrynorton
Newcomer
Newcomer

this just happened to me. can't find the recorded file anywhere. 😡