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Crashing white converting recorded video

meostudiovn
Newcomer
Newcomer

‎2023-09-16 08:18 AM

Dear Zoom team,

 

My video converting from my local dish got crashing and could not finish. This have been the third in this month. I do education via Zoom and these are the records for my class. My Zoom Recording Files are still there but could not do anything. Any solutions, please help.

 

Thank you a lots,

Topics:
3 REPLIES 3

kshertz
Newcomer
Newcomer

‎2023-09-19 10:12 AM

I have the same problem. My file gets to 34% converted and crashes. This is the second meeting I've had recently where this happens. I'm a licensed user.

0 Likes

meostudiovn
Newcomer
Newcomer
In response to kshertz

‎2023-09-19 04:22 PM

Yes, this happens more and more. I just got again yesterday, forth in month. So now I have to use another recording app at once for B-plan. I googled the resolutions but not help much.

0 Likes

jerrynorton
Newcomer
Newcomer

‎2023-09-19 07:30 PM

this just happened to me. can't find the recorded file anywhere. 😡

0 Likes