Correct passcode failed

livydyh · ‎2021-08-16

Hi guys, I have a problem. I've been using the same passcode to enter a meeting since 2 months ago, but now it fails. I put the same passcode and password as before, but it suddenly doesn't work anymore. Someone who I'm close to uses the exact same code as me to get in the meeting, but they can get in and I can't. I reinstalled Zoom but it still doesn't work. Any help would be appreciated.

Nafi · ‎2021-08-16

Hi,

Its really weird, are u sure its correct? Can you join other meeting id?

I am Zoom Enthusiast (Part of PT. Kayreach System, Indonesia Authorized Reseller, Certified Zoom Room, Zoom Phone, and Pro AV Integrator)

livydyh · ‎2021-08-17

Yes, I'm sure its correct and I am able to join other meetings. Thank you for responding. Any idea how to resolve this?

lbrinkley · ‎2021-08-18

I have this same issue all the time. We have many users join our calls and it never fails that at least one has the "password not valid" error. It sometimes takes them 5-7 times of trying to get into the meeting. We clear cache, uninstall/reinstall, and restart computers, and eventually it will work. Any ideas on how to easily fix this?

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