cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Control Panel Disappearing

PFSA
Newcomer
Newcomer

‎2021-09-17 07:27 AM

Starting last week, every Zoom session has had an issue with the control panel disappearing and/or turning black while presenting. The host has to assign someone else and restart to clear the issue.  This has happened to multiple hosts, all across Pennsylvania that work for us. Is anyone else having this issue? 

0 Likes
1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-09-17 10:33 AM

Hi,

 

I would suggest checking everyone's Zoom client is up-to-date in the Meeting.

 

https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version

 

And if you have Guests joining your meeting, ensure that "Disable screen sharing when guests are in the meeting" is disabled in your settings at: https://zoom.us/profile/setting

 

Hope this helps.

 

Rupert

 

 

0 Likes