Continual Request to Update Zoom | Community
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E
Newcomer
erwalker33
Newcomer
January 12, 2024
Question

Continual Request to Update Zoom

  • January 12, 2024
  • 1 reply
  • 3 views

Every time I try to log in or start a meeting, I keep getting the same message: Your app version needs to be 5.13.5 or higher to sign in. Please update to continue.

 

I do that constantly and then the same message appears next time.

1 reply

F
Community Champion | Customer
Frank_TB
Community Champion | Customer
January 12, 2024

Please post a screenshot showing your Zoom client version number.

 

Regards

E
Newcomer
erwalker33Author
Newcomer
January 18, 2024

Unable to upload screenshot. My current version is 5.10.7 (6120). Update says to 5.13.5. I have done that everytime I log in and it does not install. Going to delete my zoom program and reinstall.

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