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Continual Request to Update Zoom

erwalker33
Newcomer
Newcomer

‎2024-01-12 07:25 AM

Every time I try to log in or start a meeting, I keep getting the same message: Your app version needs to be 5.13.5 or higher to sign in. Please update to continue.

 

I do that constantly and then the same message appears next time.

Topics:
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3 REPLIES 3

Frank_TB
Community Champion | Customer
Community Champion | Customer

‎2024-01-12 07:30 AM

Please post a screenshot showing your Zoom client version number.

 

Regards

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erwalker33
Newcomer
Newcomer
In response to Frank_TB

‎2024-01-12 07:54 AM

Says I do not have permission to upload images

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erwalker33
Newcomer
Newcomer
In response to Frank_TB

‎2024-01-18 07:28 AM

Unable to upload screenshot. My current version is 5.10.7 (6120). Update says to 5.13.5. I have done that everytime I log in and it does not install. Going to delete my zoom program and reinstall.

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