Contacting support to turn on "Enable New Registration Flow" | Community
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Newcomer
NMHNZDeb
Newcomer
April 21, 2022
Question

Contacting support to turn on "Enable New Registration Flow"

  • April 21, 2022
  • 2 replies
  • 0 views

Have received an email today advising of a change that will happen automatically on 1 July. Apparently we can contact support to get  this enabled now. I cannot find anywhere to actually contact support! The chat bot is useless & all the SUPPORT links just take me back to the resources. Anyone know? Thanks.

    2 replies

    Bort
    Employee
    Bort
    Employee
    April 21, 2022

    Hi @NMHNZDeb, 

    You can submit a ticket to Support here: https://support.zoom.us/hc/en-us/requests/new

      P
      Newcomer
      preREO
      Newcomer
      April 23, 2022

      Hi Bort, (and shout out to NMHNZDeb)

      After the email received “Enable New Registration Flow” was received (was that sent to all accounts?), this tied up 3 people at our firm for too long trying to figure out how to “Enable New Registration Flow” per the self-serve directions on the email , only to find that 1) this issue is not even a result in any of the support searches we did, and 2) we found this thread that we need to "submit a ticket to Support here: "...support.zoom.us/hc/en-us/requests/new".  Fair to say that Zoom management should flog themselves repeatedly with a wet noodle for poor communication on this?? 

      To be fair, there are so many issues more important than this in the world, but...

       

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