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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Contacting ZOOM support

Baruch
Newcomer
Newcomer

I call support and provide both the 'personal meeting id' as well as the 'host id' from my profile, but I keep getting the message that based on those my account is not found. I try a number of times ensuring numbers are correct, yet account is not found. Can anyone advise?

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