Connection Issues

Forum|Forum|4 years ago
October 19, 2021
4 replies
11 views

Hi everyone, I'm unable to connect to zoom meetings

Error message: Check to make sure you're connected to a stable network that is not blocked by a firewall or proxy. I am facing issues while connecting to the Zoom client on my MAC. How do you fix this problem, please?

For the past two weeks, I'm not able to connect to zoom using my mac.

P

pizzalover28

Explorer

Hi, and thanks for reaching out to the community.

Have you checked your wifi connection yet? If so, have you made sure that both your software and zoom application are up to date?

S

SofíaSalcedo

Newcomer

I have exactly the same problem with my Macbook. Wifi is perfectly fine, no firewall or proxy. The O.S is updated (macOS Monterey 12.1). I uninstalled and reinstalled version 5.9.1 but nothing seems to fix the problem.

If anyone has any idea what can I do to solve the problem, I appreciate it.

P

pizzalover28

Explorer

Then I would recommend contacting Zoom Support.

You can do that by visiting https://support.zoom.us/requests/new

H

havenger

Newcomer

i have the same issue, but i can connect from the browser.

Zoom Version: 5.11.11 (10514)

Mac 12.6