Cohosts

Forum|Forum|2 years ago
January 18, 2024
3 replies
9 views

Hi! I need to pay for our account. We currently have Pro. I have noticed that I can not add Cohosts to meetings. Is that because we have Pro and that only work in Business? Or, is it a function that need to be setup in the Settings.
Christina

Meeting Features

Best answer by Ray_Harwood

Hi, @AH418

Note the two requirements did some to be eligible to be an Alt Host on your meeting

Both users need to be Licensed and on the same account

Usually the issue is that you’re trying to make a user who either has their own account, or is on another organization’s account. If you are both in the same account, neither of you can be Basic/Unlicensed/free account holders; you both must be Licensed (Zoom One Pro).

bstrelko

Community Champion | Customer

You should be able to enable co-hosts with your Pro plan, as outlined in the article below:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066640

Note that you will not be able to delegate co-hosts before the meeting, only during the meeting.

To add an alternative host prior to the meeting, please use the information provided in the article below:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067027

A

AH418Author

Newcomer

Thank you! What about alternative hosts? I can not seem to get that feature to work on the Pro account when scheduling a meeting?

Ray_HarwoodAnswer

Community Super Champion | Customer

Hi, @AH418

Note the two requirements did some to be eligible to be an Alt Host on your meeting

Both users need to be Licensed and on the same account

Usually the issue is that you’re trying to make a user who either has their own account, or is on another organization’s account. If you are both in the same account, neither of you can be Basic/Unlicensed/free account holders; you both must be Licensed (Zoom One Pro).

R

rhythmstyx

Newcomer

Welcome to the Zoom Community, @rhythmstyx.

Not exactly. The question was specifically about designating an Alt Host. There are three ways someone can host "on your behalf" for a meeting you scheduled. Both Alt Host and Scheduling Privilege requires a Licensed user on the same account.

The Host Key method does not have this requirement, but it does require:

Passcode must be enabled
Waiting Room must be disabled
Join Before Host must be enabled
Your substitute host must be provided with your Host Key.

See this Zoom Support article for details on using the Host Key:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067063

For a more complete description of the three alternatives, see my response to a previous post here from December 2022. I don't think anything has materially changed since then.

https://community.zoom.com/t5/Meetings/multiple-hosts/m-p/87968/highlight/true#M73562

Thanks so much! This helps and it worked! Appreciated.