Cohost unable to enter the meeting

[singhpds25]

Hi 

I set up a meeting, registration required. And I added a co-host before the meeting started.

My problem is the co-host was not able to enter the meeting. He got a message stating 'cohost unable to register'. How was the co-host supposed to enter the meeting?

[JMDavis]

I am having the same thing happen to me. Does anyone have an answer?

[crchan123]

Hi @singhpds25! Was the cohost logged into their account with the same email that you used to add them to the meeting? 

[JMDavis]

In my case the answer was yes.

[mluis]

Was this ever resolved, I am having the same problem, but I do not see a resolution response?

[dcaldon]

I am having the same problem. We are trying to run a training seminar for Zoom and the co-hosts are not getting in. 

[mluis]

I had to remove their co-host permissions and the only way I could fix it was to ask my cohosts to register like everyone else. Once they are in the meeting, you can make them cohosts. 

[Susan_Assadi]

We've been having the same issue and found this post helpful: 

https://community.zoom.com/t5/Meetings/Alternative-host-being-asked-to-register-and-unable-to-enter/...