Cloud recording will be disabled on Jun 20, 2023

[DanielDiaz]

Hi everyone, 

I can see this message in my profile from this morning ' Cloud recording will be disabled on Jun 20, 2023. Please contact your account admin for assistance.'

Has anyone had this problem? I would appreciate your valuable help.

Thanks a lot. 

[CarlaA · Accepted solution]

Hi @DanielDiaz, thank you for posting for the first time and welcome to the Zoom Community!

Users/Accounts exceeding the cloud storage capacity will receive this kind of notification. To resolve this, you can either free up some space on your cloud recording by deleting some of your recordings or purchase cloud recording storage on your Billing page on the Zoom web portal: https://us06web.zoom.us/billing/.

I hope this helps to clarify!

Carla,
Zoom Community Team

Please click Accept as Solution if you found this reply helpful. Thank you!

[DanielDiaz]

@CarlaA How kind of you to share with me this information, it has been very useful. 

Thanks a lot. 

[FacultadUCSE]

Hola!

Tengo el mismo anuncio, pero en mi nube no tengo archivos guardados y, aún así, sige denegada la posibilidad de grabar. Qué puedo hacer?

Saludos,

Juan Pablo