Cloud recording, where is the recording?

I have just started teaching using zoom. The agency have asked me to record the class time. I was given host and I pressed the record to cloud. I heard the voice and I also ended the recording accordingly. The agency has a licensed zoom that they pay for. I have a basic account. I clicked on the zoom link given to me to join the meeting.

I have tried going to zoom desktop and clicking on recordings. There is nothing there. I have suggested to the agency to check under their recordings, but they do not have it either. I was told that this wasn’t an issue for the previous teacher that I have taken the role from. 

I am using an iPad.