Cloud recording plan expired

[Vayaskirra]

So I am a student and have been watching recordings that teachers record for us for almost 2 years. Now all of a sudden I cant watch any videos and it tells me my cloud plan expired. Help q.q

[Bri]

Hi @Vayaskirra , if your plan expired, you won't be able to view previous cloud recordings until your subscription is renewed. 

https://support.zoom.us/hc/en-us/articles/360060231472

[everest55]

Hi, I am  wondering as I have the same problem as @Vayaskirra. It was somebody's subscription, so if I buy some kind of subscription, will it still work for me?

[willjoe2442]

In the navigation menu, click Recordings. At the top right, you will see a Trash icon if there are any cloud recordings in the trash. Click the icon to see any deleted cloud recordings. Click Recover on the right to retrieve the recording.

Regards,

Will

[everest55]

Hi, has it worked after you  got a new subscription. I am  wondering as I have the same problem because I did not have any  subscription but somebody has it.