Cloud Recordings

[12345443]

Hi all, so I had a number of cloud recordings saved on my account however I ended my paid subscription and no longer have access to the cloud recording feature and therefore none of my old cloud recordings are there. Are these gone? If I reactivate my paid subscription, will those cloud recordings still be on the cloud?

Thanks

[Bort]

You cloud recordings are still stored on Zoom's servers, you've just lost access to them when you downgraded back to Basic. If you upgrade back to a Pro account, then you will gain access again. 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.