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Newcomer
March 25, 2023
Question

Cloud Recordings

  • March 25, 2023
  • 1 reply
  • 4 views

Hello,

I changed my card information in the bank and i forgot to update my payment info in the account and then i suddenly noticed that my cloud recording plan expired i have then paid my late invoices and i did not re-upgrade my account to pro yet so my question os if i did so will i regain access to my recordings ?

    1 reply

    Ohkawa
    Community Champion | Customer
    Community Champion | Customer
    March 26, 2023

    @MostafaEmad 

    I think you should contact Zoom Support.

    Submit a request – Zoom Support

    Newcomer
    March 27, 2023

    They are not replying to me at all