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Cloud Recording

aic02
Newcomer
Newcomer

Hello.

 

Is is possible to retrieve a cloud recording from more than a year ago?

 

Thank you.

1 ACCEPTED SOLUTION

Okutomo
Community Champion | Employee
Community Champion | Employee

Are you a free user now?

If you buy a pro lic, you can confirm the past recordings.

View solution in original post

3 REPLIES 3

Okutomo
Community Champion | Employee
Community Champion | Employee

Are you a free user now?

If you buy a pro lic, you can confirm the past recordings.

This is for education account. I need a copy of the recording last September 2021. When I try to check the recordings, the oldest that I can view is October 2021.

mrsbmw
Newcomer
Newcomer

how do I activate my cloud recorder