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Cloud Recording Gone Missing

JFOSS
Newcomer
Newcomer

‎2023-04-27 01:31 PM

It said it was recording-now it's not showing up as recorded.

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2 REPLIES 2

Frank_TB
Community Champion | Customer
Community Champion | Customer

‎2023-04-27 02:02 PM

Hello,

 

Cloud recordings are in the cloud recording account of the person who scheduled the meeting regardless of who hosted the meeting. 

Did you schedule the meeting? If not, ask the person who did.

 

Regards

 

If my reply helped, don't forget to click the accept as solution button!

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willjoe2442
Contributor I
Contributor I

‎2023-04-28 01:42 AM

If you are still unable to locate the cloud recording: Verify that you were the host of the meeting or webinar, as cloud recordings are only available to the host of the session. If you were not the host, reach out to them and ask them to share the recording with you. The recording may not have been started by anyone.

 

Regards,

Will

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