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Closed captioning for a participant

LeeLovetro
Explorer
Explorer

Hi!

 

I have enabled my participant for closed captioning on their end within their zoom account.  I have it enabled as the host on my account.  However, when I do a test with the participant, the closed captioning doesn't come up for them but it does come up for me.  How can I make it so that my zoom invites enable this particular deaf person to see what I am saying using closed captioning correctly?  Is it that when

1 ACCEPTED SOLUTION

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @LeeLovetro.

 

Hopefully this Zoom Support article will help:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059762 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

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1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @LeeLovetro.

 

Hopefully this Zoom Support article will help:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059762 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !