cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Closed Captions - How to add words to the CC dictionary

BadgerBerling
Explorer
Explorer

My Eckankar church uses unique words not included in the Zoom CC dictionary.  How do I get Zoom to add a few words?  Or can I do it myself?

 

ECKANKAR is displayed as "ack and car," Sugmad as "soup mad," etc.

 

TIA

 

Richard Berling

Tech volunteer for my church and a Kiwanis service club.

 
 
1 ACCEPTED SOLUTION

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @BadgerBerling 

Zoom does not provide a feature for users to add custom words to the closed caption (CC) dictionary directly.

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

 

Huma

View solution in original post

2 REPLIES 2

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @BadgerBerling 

Zoom does not provide a feature for users to add custom words to the closed caption (CC) dictionary directly.

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

 

Huma

Thanks Huma.  I'll contact sales.

 

Richard