cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Closed Caption Transcripts - Saved when meeting not recorded?

jwconsulting
Newcomer
Newcomer

‎2024-09-20 09:20 AM

Hi everyone,

A client of mine would like to use the Closed Caption setting to save a copy of the meeting transcript. Due to the nature of their business, they will not be recording the meetings, they only want a transcript for reference. 

 

We need to know if Zoom retains a copy of transcripts that were created using the closed captioning function when meetings were NOT recorded. 

 

Does anyone know the answer to this?? 

 

Thanks in advance! 

Topics:
0 Likes
1 REPLY 1

shawt
Newcomer
Newcomer

‎2024-10-23 10:27 AM

I have a similar situation with a client and want to know how to save closed captioning. Their policies allow for accessibility devices like closed captioning, but they do not allow for AI or recording. How can I save the closed captioning. It used to be a feature, but now I don't see how to do it.