Clients unable to enter meetings

Hi guys,

I wonder if anyone can help me with an issue I am having.

When I am setting up meetings, regardless of whether or not they are one-offs or recurring, I am having lots of problems with my clients. The two problems I have are:

1. When clients enter a meeting, the 'admit' button doesn't show - so I've no way at all of letting them into the room. Usually I have to end the meeting and start again before it will work.

2. When clients go to enter our meeting, they cannot connect because they receive a message saying I am already in a meeting. But the meeting I am in is the one in which they are meant to be connecting to.

For my settings I use a waiting room and allow admittance for participants at any time, so I am confused as to why I have so many issues.

Any ideas?

Many thanks,

Andy