Client unable to join Zoom Meeting - they receive a message that I am in a meeting.

[Rob49]

Hi Colleagues,

My practice is to set up a Zoom meeting, send the link to clients and then start the meeting. Sometimnes a client tells me that they receive a message that, when they join, I am in another meeting. We are using the same Zoom link (without waiting Room) som it is strange. Any thoughts re solutions?

Rob

[Jameswalter]

If you already have the Zoom client installed and are still encountering issues when trying to join a Zoom meeting, uninstalling and reinstalling might help. Follow these steps to uninstall and reinstall Zoom: Run CleanZoom to uninstall Zoom completely.

Regards,
James