Client unable to join Zoom Meeting - they receive a message that I am in a meeting. | Community
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R
Newcomer
Rob49
Newcomer
March 8, 2023
Question

Client unable to join Zoom Meeting - they receive a message that I am in a meeting.

  • March 8, 2023
  • 1 reply
  • 0 views

Hi Colleagues,

My practice is to set up a Zoom meeting, send the link to clients and then start the meeting. Sometimnes a client tells me that they receive a message that, when they join, I am in another meeting. We are using the same Zoom link (without waiting Room) som it is strange. Any thoughts re solutions?

Rob

    1 reply

    J
    Newcomer
    Jameswalter
    Newcomer
    March 9, 2023

    If you already have the Zoom client installed and are still encountering issues when trying to join a Zoom meeting, uninstalling and reinstalling might help. Follow these steps to uninstall and reinstall Zoom: Run CleanZoom to uninstall Zoom completely.

     

     

    Regards,
    James

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