Client told there's already a session going on

[Annie44]

I receive no notification that a client is in the waiting room and the client is notified that I'm already in a session when I'm not. Often, I would get an email saying they were trying to Zoom and I could click onto that. I no longer receive an email. So I am unable to access clients.

[SihuiTech]

You can check the setting on the website,https://zoom.us/signin

Setting-Meeting-Email Notification