cancel
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Chromebook PWA camera issue, how to report?

mgrigni
Explorer
Explorer

I have a chromebook and an external document camera. The camera works well with the old Zoom Chrome app, but it does not work with the newer Zoom PWA (producing a black image) . Is there a place to report hardware issues like this to the developers?

 

The camera reports itself as: "eMPIA Technology, Inc. OKIOCAM S"

1 ACCEPTED SOLUTION

mgrigni
Explorer
Explorer

Ok, this problem is finally fixed. Hooray! Just upgrade chromeos to 111, but I'm not sure if that is the critical step.

View solution in original post

4 REPLIES 4

Bort
Zoom Employee
Zoom Employee

You can visit our Zoom Feedback form, which is the official way to share any feedback or feature requests with the Zoom team, but I will see what I can do to bring this to the attention of the PWA team. 

mgrigni
Explorer
Explorer

I still has the same problem, six months later.

mgrigni
Explorer
Explorer

The problem persists, still no change.

mgrigni
Explorer
Explorer

Ok, this problem is finally fixed. Hooray! Just upgrade chromeos to 111, but I'm not sure if that is the critical step.