Chat showing disabled to Participants

[Sam_777]

I hold weekly sessions... now I have been using the same Meeting ID for past year and never it was an issue. This week when people were trying to login they were getting an error that the meeting is at 7pm when I was already logged in. So I had  to create a new meeting ID and share it with people in that way I lost a few people.

Secondly I generally set chats as with hosts and co hosts only... now due to the chat separator it is becoming problematic opening each window and checking for the questions... can we get it in the old way.... bcoz during sessions or workshops it breaks the flow as it becomes time consuming to open each window.....

Thirdly, for all the participants it shows as if the chat is disabled when the chat is still on. how to fix it??

Another issue is, when I used to send any info in such meetings previously it used to go to all participants, now I have to send it individually which is time consuming, any way to fix it?

[storyhub]

Be sure you have the latest version - 6.5.1.

In chat the host can select the everyone tab to send a message to everyone. However, any replies will be direct messages and will appear in separate tabs. Participants will need to select the host name in a "New chat" to send a reply message to the host.

If this works please click accept as a solution.

[MGSR]

Hi @Sam_777!

Did you see the previous response @storyhub?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

[trainwatermark]

Re: Sam777's original request, one question remains, namely, is it possible to revert back to original chat behavior?

with all replies appearing in one string with chat set to Host or Cohost only, without having a chat separator or a  "chat is disabled" message requiring attendees to click New Chat whenever they want to communicate with the host.  Is this possible switch back to previous chat functionality?  (It was much more streamlined and efficient.  The new behavior is not, in my opinion.) Thank you