Chat not visible when sharing screen

[Mili84]

Hello!

I'm having issues since downloading the latest version of Zoom. I'm suddenly not able to see the chat and write on it when I'm screen-sharing unless I minimize the screen I'm sharing. 

Does anyone know how to solve this? I've tried to delete Zoom and re-download the app, no success.

Any help is appreciated!

M

[Mili84]

Dear Rachel,

Thanks for your reply! Unfortunately, this does not solve the issue. The chat has always been enabled. The problem is that it is hiding behind the shared file or window (when sharing screen) so I cannot access it unless I minimize whatever it is I'm sharing at the same time (and keep it minimized). 😕

[Beamedu]

I am also having this issue. I see other Zoom windows like the video gallery and apps, but not the chat. It’s seriously affecting the classroom flow 😞

[Mili84]

Hi! In my case, the issue seems to have resolved itself. "New Year, New Me" said Zoom. 

I made a ticket/complaint over at Zoom so maybe that had something to do with it?

[Beamedu]

Thanks for sharing, I will make sure my app is updated and try again. 🙂