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Chat from the main room not available in the breakout rooms

izamania
Newcomer
Newcomer

‎2023-02-07 10:05 AM

Hi,

When I'm sending a message in the chat in the main room and then send participants to breakout rooms, they can no longer see the chat. As far as I know the chat 'follows you' and it used to be the case but doesn't seem to be the case anymore. 

Can anyone help with that?

 

Thanks

0 Likes
1 REPLY 1

PK
Zoom Employee
Zoom Employee

‎2023-02-07 10:55 AM

Hi @izamania! Your account may have the new meeting chat experience enabled. There is a known issue with this feature, and until it's fixed, we recommend disabling the new feature. You can find more information in our support article about  Zoom meeting chat history disappearing with breakout rooms issue. To check whether you have the feature enabled or disabled, follow the steps listed in this support article about enabling/disabling the new meeting chat experience.