Changing email address adds extra character if new address has two characters before the domain name

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2022-07-29
05:04 AM
- last edited on
2023-06-09
12:03 PM
by
Bri
Logged in to https://zoom.us/profile and changed the email address for a Zoom account.
The new email address is ***********. However, the confirmation email never comes through.
Taking a closer look, it appears Zoom adds an extra character to the new email address which of course means the confirmation email never gets through. The redacted email address on https://zoom.us/profile displays as:
a**@example.com
Normally, the number of asterisks matches the number of characters in the email address.
Can this be investigated and addressed?
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2022-07-29 05:04 AM - edited 2022-07-29 05:06 AM
The new email address is:
ab @example.com (**without spaces)
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2022-07-29 07:54 AM
For an issue containing so much personal information like this, I'd suggest contacting Zoom Support directly to get assistance.

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2022-07-30 05:51 AM
Created a support ticker. Thanks Bort.
I started this thread in case it's a bug.
No personal information included. example.com is a domain specifically for illustrative purposes.
