Captions displaying over shared screen powerpoint are often unreadable. | Community
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Newcomer
August 21, 2022
Question

Captions displaying over shared screen powerpoint are often unreadable.

  • August 21, 2022
  • 1 reply
  • 12 views

I can record a meeting on my computer, and I can see the captions are displayed, but when during the meeting a powerpoint has white background, but during playback the white captions are displayed in white and therefore invisible.   Need some way to have the captions displayed in an area of the playback screen that doesn't compete with the meeting video.  Is there a way to do that?  I've included an image showing the white captions overlaying the playback of a shared screen powerpoint. 

 

    1 reply

    ccameron
    Community Champion | Employee
    Community Champion | Employee
    August 25, 2022

    Hey Steve,

     

    If you update to our newest version, there should be a black background around the live meeting captions.

    You can also go to "caption settings" in your meeting toolbar, and make the text bigger to be better seen. 

    Hope this helps!