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Newcomer
February 5, 2023
Question

Cant update zoom

  • February 5, 2023
  • 4 replies
  • 0 views

Like I am trying to update my log in my zoom but it keep saying it keep saying i am not on 5.10.3 version and told me to contact the it team to update it. How do i contact the it team to update it?

 

    4 replies

    Community Champion | Employee
    February 6, 2023

    Hello,

     

    Please follow this article to update your zoom app.

     

    https://support.zoom.us/hc/en-us/articles/201362233-Upgrading-Zoom-to-the-latest-version

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

    Newcomer
    February 6, 2023

    This is not helping as my profile menu is different from the one that is shown and does not have an Update button.  When I try to reinstall it goes back to the dialogue box saying that I need to update and must contact my Admin.  I don't have an admin IT person as I installed the software myself.  

     

    Community Manager
    April 13, 2023

    Hi @Sandraa1 @alexphoon23 advise going over the Knowledge Base Article on Troubleshooting issues with Zoom update and installation and troubleshooting through the recommendations for a fix! Let me know if this helps and you're able to update Zoom. 🙂

    Newcomer
    July 15, 2023

    Im trying to join the img leaders call meeting unfurtunately  i cant recieve automated confirmation ..

    Newcomer
    July 15, 2023

    Please help me on how to do it