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Cant see me live when on zoom

Calvinmaplefang
Newcomer
Newcomer

People can not see me on a zoom live all they see is my profile picture. This is on my laptop but if I'm on my phone they can see me. What do I need to do on my laptop in order for them to see my face instead of my profile pic

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @Calvinmaplefang ! What happens when you select "Start Video" within your meetings on your laptop? 

 

https://support.zoom.us/hc/en-us/articles/201362313-Testing-your-video

 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?