Cannot update Zoom software

[Tim_C2024]

I originally installed Zoom many years ago (pre-Covid) and I am having a problem applying an update.

I have downloaded the install exe file for 6.0.11.  When this runs it brings uo the sign-in page.  I enter the releant details and it returns an error that I need to be on version 5.15.5 whereas I am on 5.15.3.  The error message asks me to contact my IT support team.  I am a private individual and not a corporate IT user so there is no support team (except for me)

Help

[Frank_TB]

Hello,

You need to uninstall the old version of Zoom before attempting to install the current version.

Regards

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