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Cannot turn off audio alerts on mac

omerh
Newcomer
Newcomer

Starting a week or 2 ago, my mac desktop app started announcing people joining / leaving the meeting. The same happens when someone starts screen sharing.

I am the host of the meetings, and I am using latest Mac desktop app (apple silicon).

I went to the accessibility settings and unchecked all screen reader alerts. Nothing was changed.

Any idea how to disable these alerts?

 

8 REPLIES 8

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

Try:

Desktop app > Settings> Accessibility > Screen reader alerts.

 

Regards

If my reply helped, don't forget to click the accept as solution button!

I already disabled all screen reader alerts. It didn't help

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hi,

There re only two source for these alerts that I know of;

  • Zoom screen reader alerts
  • Your Mac OS accessibility  settings.

Did you check your accessibility options on your operating system?

 

Regards

 

Thanks for your reply. 
I get this alerts only when using Zoom. This is clearly a zoom thing. It doesn't happen when I use Google Meet or Microsoft teams.

jadswizz
Newcomer
Newcomer

I'm having the same issue.. Its terrible experience. I even deleted and re-installed app.. I don't have any screen reader alerts enabled in Settings > Accesability

 

Please help!

MGSR
Community Moderator | Employee
Community Moderator | Employee

Welcome to the Zoom Community, @jadswizz. I'm sorry for the inconvenience you experienced. You can try logging in to your web browser, then under settings > meeting > toggle Sound notification when someone joins or leaves to off. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

I have this same issue, and don't see this option in the web browser. All my accessibility options are unchecked in the Zoom app.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Welcome to the Zoom Community, @epi1. On your Zoom app, click on your profile photo, then click on the arrow next to your picture and click on my profile; it should direct you to your account profile/settings.
Screenshot 2024-11-20 at 1.17.02 AM.png


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?