Cannot turn off audio alerts on mac

Forum|Forum|1 year ago
May 6, 2024
3 replies
0 views

Starting a week or 2 ago, my mac desktop app started announcing people joining / leaving the meeting. The same happens when someone starts screen sharing.

I am the host of the meetings, and I am using latest Mac desktop app (apple silicon).

I went to the accessibility settings and unchecked all screen reader alerts. Nothing was changed.

Any idea how to disable these alerts?

Meeting Features

F

Frank_TB

Community Champion | Customer

Hello,

Try:

Desktop app > Settings> Accessibility > Screen reader alerts.

Regards

If my reply helped, don't forget to click the accept as solution button!

O

omerhAuthor

Newcomer

I already disabled all screen reader alerts. It didn't help

F

Frank_TB

Community Champion | Customer

Hi,

There re only two source for these alerts that I know of;

Zoom screen reader alerts
Your Mac OS accessibility settings.

Did you check your accessibility options on your operating system?

Regards

O

omerhAuthor

Newcomer

Thanks for your reply.
I get this alerts only when using Zoom. This is clearly a zoom thing. It doesn't happen when I use Google Meet or Microsoft teams.

J

jadswizz

Newcomer

I'm having the same issue.. Its terrible experience. I even deleted and re-installed app.. I don't have any screen reader alerts enabled in Settings > Accesability

Please help!

MGSR

Community Manager

Welcome to the Zoom Community, @jadswizz. I'm sorry for the inconvenience you experienced. You can try logging in to your web browser, then under settings > meeting > toggle Sound notification when someone joins or leaves to off.