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Cannot seem to configure audio for music lessons

Ash2024
Explorer
Explorer

I have been struggling to figure out why my guitar cannot be clearly heard on music lessons via Zoom. I have set the audio according the the suggestions of my teacher and also what zoom recommends and still my guitar sound is cut short. 
Advanced settings are as follows:

1) original sound for musicians checked 

2)high fidelity mode checked 

3) echo cancellation not checked

 

4) stereo audio checked 

 

if I check zoom background noise removal then original sounds for musicians becomes unchecked.

 

does anyone have any suggestions?

1 ACCEPTED SOLUTION

storyhub
Community Champion | Customer
Community Champion | Customer

You were fine up to step 3. The setting in the meeting is still off by default so you still must turn on the setting in the meeting in the upper right of the Zoom window. Click "Original Sound for musicians" so it goes from off to on.

storyhub_0-1734583255614.png

 

View solution in original post

3 REPLIES 3

storyhub
Community Champion | Customer
Community Champion | Customer

You were fine up to step 3. The setting in the meeting is still off by default so you still must turn on the setting in the meeting in the upper right of the Zoom window. Click "Original Sound for musicians" so it goes from off to on.

storyhub_0-1734583255614.png

 

Thank you for this solution!! I thought that if I had checked original sound in the audio settings I would not need to take this additional step.!!  I am now able to be heard. Many thanks! 

Ash2024
Explorer
Explorer

Thank you from the bottom of my heart for this obvious step that I didn’t realize.  I thought that if original sound was checked under audio settings, I would not need to toggle it to “on” on the top of the screen.  I am now able to be heard!!!