Cannot schedule any meetings

Forum|Forum|3 years ago
January 3, 2023
3 replies
0 views

Hello. Unfortunately last few weeks I am not in a position to schedule any meetings on the App installed on my computer. Once I click schedule it takes me to a blank screen. Uninstall and reinstall did not work either. Are there any other solutions please? Thank you.

Best answer by VasilikiP

hi vasilikip,

can you schedule in any other way, for example using the zoom web portal? please see

Scheduling meetings – Zoom Support

thanks, eliot

Hello Eliot. This is the alternative that I have been using however sometimes the attendees cannot join if I schedule it online as they would be using the app. It is weird indeed but I will try through different computer as well. Thank you.

E

Eliot

Community Super Champion | Partner

hi vasilikip,

you might try completely removing the zoom client using cleanzoom. please see support article.

Uninstalling and reinstalling the Zoom application – Zoom Support

after completely removing the zoom client, restart your computer.

then, download the client and reinstall.

thanks, eliot

V

VasilikiPAuthor

Newcomer

Hello Eliot. Thank you for your response. Much appreciated. Unfortunately for some reason even though I tried that solution as well it has not worked out.

E

Eliot

Community Super Champion | Partner

hi vasilikip,

can you schedule in any other way, for example using the zoom web portal? please see

Scheduling meetings – Zoom Support

thanks, eliot

J

juanjosepablo

Newcomer

I have the same problem on one device...and I have already tried CleanZoom to no avail. I would prefer to fix the problem rather than have to be scheduling Zoom meets via another device or via the web portal. The problem started recently, somewhere around January 20.

V

VasilikiPAuthor

Newcomer

Hello Juan. Most probably you might need to clean your Cookies History as well after you uninstall completely the zoom client and re-install it from the beginning. For my device this worked just fine.

E

esperanza1

Newcomer

It does not work for me at all need help. hand holding if possible. and it is urgent