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Cannot log into Zoom Desktop with University Account

cyglor
Newcomer
Newcomer

Hello all,

I accidentally signed out of my Zoom desktop, which was linked to my University account. Now, I can't log back in. I can access the account on the web, so I still have access to all of my whiteboards for my classes and students. When I try to log into the desktop app, it just says account information is incorrect, even though it is the same as the account information I use to log into the web version. 

 

Is there a workaround? I know my uni has set up the lame "get a text to verify" thing, but if my computer is being recognized for 30 days, surely it would still work to allow me to sign into the Desktop version.

 

Thanks in advance.

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