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Cannot hear sound from the participants

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SkylarFaith7
Newcomer
Newcomer

‎2021-08-22 08:50 PM

i cannot hear the voice of the participants. i can only hear static sound

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-08-23 02:14 PM

Hey @SkylarFaith7, if you're having trouble, check out some topics on audio issues here. After reviewing, and all else fails, I would try to Uninstall/Reinstall the Zoom Desktop Client. This will update to our latest version of Zoom: support.zoom.us/hc/en-us/articles/201362233. I hope this helps! 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

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pranjali_2012
Newcomer
Newcomer

‎2021-08-22 08:55 PM

did you join audio?

 

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-08-23 02:14 PM

Hey @SkylarFaith7, if you're having trouble, check out some topics on audio issues here. After reviewing, and all else fails, I would try to Uninstall/Reinstall the Zoom Desktop Client. This will update to our latest version of Zoom: support.zoom.us/hc/en-us/articles/201362233. I hope this helps! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
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thorche
Explorer
Explorer
In response to RN

‎2023-01-12 06:11 PM

There are no files under the hyperlink on audio issues. Note that it was a "update" that started my audio issues. Wow this is unbelievable.....

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